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  Services Marketing by Mary Jo Bitner, Dwayne D. Gremler and Valarie A....

Services Marketing by Mary Jo Bitner, Dwayne D. Gremler and Valarie A....

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  Services Marketing (6th Edition)

Services Marketing (6th Edition)

Dwayne Gremler

12th March 2012

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  Services Marketing: Integrating Customer Focus Across the Firm

Services Marketing: Integrating Customer Focus Across the Firm

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  Services Marketing: Integrating Customer Focus Across the Firm

Services Marketing: Integrating Customer Focus Across the Firm

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  Services Marketing: Integrating Customer Focus Across the Firm

Services Marketing: Integrating Customer Focus Across the Firm

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